I have really enjoyed this course and I am delighted that I took part. I loved how this course was self- paced as I could complete the modules when it suited me and when I had the time. Each module was clear and to the point which made it easy to take in the information. […]
Testimonial Tuesday – Kate Nulty Read More »
I am delighted to have been awarded a Distinction in the Professional Diploma in Customer Experience awarded by the The CX Academy. I can’t recommend this Diploma enough. With extremely engaging online coursework, the case study examples given were really interesting Tornado Cash App and brought the whole CX Framework to life! It was a
Testimonial Tuesday – Aine Kane Read More »
Join us at our upcoming Team Training Virtual Open Day. This is a free session for anyone interested in upskilling their Team or a group in 2023! We will talk you through our three training courses in Customer Experience (CX) and provide interesting examples of organisations who have implemented our CX Training and who
Team Training: Open Day Read More »
You’re the CEO. Can you run your business alone? Can you serve your clients as well as Mary in the customer service team that has been working with your company for the past three years? Can you deal with customer complaints and always turn them into a positive experience as Jason in your complaints
Employee Experience (EX) – The Ultimate Guide Read More »
I really enjoyed this course. I have always had a passion for Customer Experience and it’s why I am in the role that I am in today. I think that the frameworks that have been developed really cement the ideas of CX and actually give companies a path to follow in order to achieve CX
Testimonial Tuesday – Katie Tagg Read More »
For the month of March, we are extending our STUDY BUDDY OFFER! How does it work? Grab your friend, colleague or partner and enrol together! Each of you will get a massive discount on a course of your choice! This offer is only valid until April 30th! Professional Diploma in Customer Experience (CX) –
Customer Experience Courses – Study Buddy Offer! Read More »
With regards to “did I enjoy it”? Yes, absolutely, although it took significantly more time and effort from me than I had first anticipated. But that’s great, and rightly so, it shouldn’t be simple. I specifically asked my boss for a course that would test me and add real value rather than a two day
Testimonial Tuesday – Andrea Kay Read More »
When you think of CX you think of the experience a person is having when buying a car, clothes or a new home. However, what if this person is buying a toy? Moreover what if this person is 5 and not 50? Today’s blog will shed a light on an area of Customer Experience
I cannot express how much I really enjoyed the course. The CX Professional Certificate course journey confirmed that I am on the right path with my career journey. In my career as a legal practitioner I have always just naturally used my problem solving skills to help people, but I knew when I joined PEXA
Testimonial Tuesday – Josephine Leone Read More »
The knowledge this diploma provided is invaluable in the workplace. Not only did it broaden my perspective but provided me with the holistic approach to build an effective customer experience practice. What impressed me with the CX professional diploma was the practical value and the one-to-one support. I would encourage considering this certificate to anyone
Testimonial Tuesday – Doroteya Kostadinova Read More »
