Glossary – The CX Academy

Summer Sale! - Professional Diploma in CX

Glossary The CX Academy

The CX Academy sets the global standard for Customer
Experience learning and certification.

We passionately believe that achieving Customer Experience
Excellence is vital for all organisations. From increasing the
profits of B2B, B2C companies to non-profit and government
organisations, everyone will benefit from the fastest growing
discipline in business today.

Our Glossary

Our Graduates work with the world's greatest companies

Feel their career
prospects have improved
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Have put the
course learnings into practice
0 %
Feel their companies
will benefit from the course
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Become a
Certified CX Professional

Become a certified Customer Experience professional this year.

Our university credit-rated programs will enhance your skill set and support your career progression.

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