Setting the
global standard
for certified
customer
experience
qualifications

Build your career in a new and exciting sector, and through our online course earn a globally recognised Customer Experience qualifications

We work with CX industry leaders from the world’s largest and most influential brands to ensure that our online courses deliver the skills, knowledge and industry needs that are required by CX professionals throughout the world.

OUR
ONLINE
COURSES

Professional Certificate In
Customer Experience
(12+ hours online learning)

Professional Diploma In
Customer Experience
(40+ hours online learning)

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April 4, 2019

Course Price

€495

Enrol Now

Next Course Professional Certificate in CX

Commences May 23rd, 2019

We'll get back to you really quickly giving you further information, full course syllabus and answering any questions you might have.

May 23rd, 2019

Course Price

€495

Next Course Professional Certificate in CX

Commences May 23rd, 2019

We'll get back to you really quickly giving you further information, full course syllabus and answering any questions you might have.

April 4, 2019

Course Price

Sold Out

May 23rd, 2019

Course Price

€495

Early Bird

€420

Enrol Now

What you will gain

  • A Professional Qualification Accredited
    and Validated by Industry Experts
  • A Deep Understanding of the Power
    of Customer Experience
  • The Ability to Speak the Language
    of Leadership
  • The Confidence and Tools to Develop
    a Successful Customer Experience
    Excellence Programme in your Company
  • The Potential for you and your Company
    to Stand Head and Shoulders Above your
    Competitors
  • The Expertise to Advance your Career with
    Practical Knowledge that can be
    Transferred to your Workplace Immediately

HELPING
COMPANIES WIN

  • Grow your business
  • Understand customers
  • How to retain customers and staff, reduce costs,
    increase sales
    and boost profitability

SUPPORTING YOU

Whether you are an experienced executive, a business person running your own company, if you want to get a head start on your competitors or simply taking your first steps in the business world – whatever your situation or experience – we have a CX education model that will suit you.

BACKED BY
INDUSTRY LEADERS

Our Industry Advisory Council (IAC) provides expert peer reviews and ensures that all CX Academy graduates have the necessary skills to grow and prosper in their careers.

Tony Bailey

CEO Access HQ

“This course is well structured, engaging and paced well to allow for our busy working lives. It’s the first course of its kind that I’ve come across and it fills a much needed gap in the market.”

Robert Boyle

Corporate Manager, Irish Life Health

“One of the best courses I’ve ever had the pleasure of completing!!   I feel like it was designed specifically for me, and I literally cannot wait to begin the content of the next session!”

Tim Anderson

Director North American Sales, Aptean

“We found a complete learning experience at The CX Academy.  CX is proven to help companies grow their business and now I know why!  An investment that will pay dividends for years to come.”

Marty Carr

CEO Carr Golf

“This Certificate course has really helped our staff to understand how important customer experience is and I would not hesitate to recommend this course to anyone who wants to understand their customers better, differentiate their own company and further their own career in the process.”

Learners who have enrolled in our courses come from:

…and many more

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