Setting The Global Standard
For Certified Customer
Experience Qualifications

Build your career in a new and exciting sector, and through our online courses earn a globally recognised CX qualification

Setting The Global Standard
For Certified Customer Experience Qualifications

Build your career in a new and exciting sector, and through our online courses earn a globally recognised CX qualification

We work with CX industry leaders from the world’s largest and most influential brands, to ensure that our online courses deliver the skills, knowledge and industry needs that are required by CX professionals throughout the world.

Our Online Courses

Professional Certificate In
Customer Experience

  • 12+ hours online learning
EARLY BIRD OFFER ends October 5, 2019
Next Course Commences
October 31, 2019
Course Price
€495
Early Bird Price
€420
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Professional Diploma In
Customer Experience

  • 40 - 60 hours online learning
Next Course Commences
September 19, 2019
Course Price
€2,850
Early Bird Price
€2,395
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What People Are Saying

MARTY CARR
CEO Carr Golf

“I would not hesitate to recommend this course to anyone who wants to understand their customers better, differentiate their own company and further their own career in the process.”

 

ROBERT BOYLE
Corporate Manager, Irish Life Health

“One of the best courses I’ve ever had the pleasure of completing! I feel like it was designed specifically for me, and I literally cannot wait to begin the content of the next session!”

TONY BAILEY
CEO Access HQ

“This course is well structured, engaging and paced well to allow for our busy working lives. It’s the first course of its kind that I’ve come across and it fills a much needed gap in the market.”

TIM ANDERSON
Director of North American Sales, Respond 

“We found a complete learning experience at The CX Academy. CX is proven to help companies grow their business and now I know why! An investment that will pay dividends for years to come.”

Helping Companies Win

  • Grow your business
  • Understand customers
  • How to retain customers and staff, reduce costs, increase sales and boost profitability

Supporting You

Whether you are an experienced executive, a business person running your own company, if you want to get a head start on your competitors or simply taking your first steps in the business world – whatever your situation or experience – we have a CX education model that will suit you.

Backed By Industry Leaders

Our Industry Advisory Council (IAC) provides expert peer reviews and ensures that all CX Academy graduates have the necessary skills to grow and prosper in their careers.

Our Alumni

Learners who have graduated from our courses represent some of the world’s biggest brands:

Contact Us For Further Information

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