Industry Advisory Council
The IAC is composed of experts in Customer Experience and
online learning from leading companies such as Google, IKEA,
Virgin, Intuit QuickBooks and AXA Insurance.
Our courses have been validated by
The Global Standard of CX Education
Certification is the bedrock that gives graduates and employers the assurance that a professional has the knowledge, competencies and skills that they should know at any particular level in their educational journey.
The Industry Advisory Council (IAC) provides syllabus guidance, expert peer reviews and ensures that all CX Academy graduates have the necessary skills to grow and prosper in their careers.
The Industry Advisory Council validates the quality and relevance of our programmes and to help build a strong foundation of support and communication between industry and The Academy.
The Role of The Council
Industry Advisory Council Members
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