Super excited to be a part of journey to take up the Diploma in Customer Experience from The CX Academy. The entire learning experience is well paced, with audio videos to explain & train us on the concepts & evolving trends on CX & EX. The assignments are involving, make you think & speak to industry experts to be able to complete them, was a fun at the same time a great initiative to add to my knowledge & skills. I am glad I enrolled for this course to be able to make my mark in this CX world & take my career prospects to a different level. I will definitely recommend my friends & CX folks to take benefit of this comprehensive course.