This testimonial is from Jeanne Ogilvie, one of our Professional Diploma Graduates. This is by far the best course I’ve taken since my uni days. What stood out for me: The depth and the quality: the course directors have really done a wonderful job at encompassing all the different elements of Customer Experience in a […]
A Testimonial To Be Proud Of! Read More »
Please join us on Thursday 5th November 2020 at 12pm (noon) for a 40 minute Masterclass. This webinar is all about good news. Specifically good news and success brought about by CX initiatives. We’ve got two great guests from the UK and our own Michael Killeen talking about recent success stories in their business
CX Success Stories Read More »
Please join us on Thursday 13th August 2020 at 12pm (noon IST) for a 40 minute free Masterclass. PLEASE REGISTER HERE Are you considering moving into CX? Would you like to change your career path? Just one small step and you could move into the fastest growing discipline in the world! Join us to discuss
Please join us on Thursday July 30th 2020 at 2pm for a 40 minute free webinar to help you choose the right CX qualification for your career. You’ll learn: -How CX benefits your business -What a CX qualification does for your career -How our CX courses work -Which course is the best for you We’ll
Your Career – Your Course Read More »
Shared emotions have bought companies and customers closer together during the corona virus. Consumers sense of trust has been heightened and dictating one up chocolate bar which companies they deal with in the future. Genuine care for staff, customers and community strengthen deep bonds. Companies who are truly authentic and live their values matter more
The Power of Caring Read More »
Please join us on Wednesday July 1st, 2020 at 2pm for a 40 minute free webinar on choosing the right CX qualification for you! You’ll learn: How CX benefits your business What a CX qualification does for your career How our CX courses work Which course is the best for you We’ll look at
Choose The Right CX Course For You! Read More »
We are delighted and proud to announce today that our Professional Diploma in Customer Experience (CX) has been credit rated by Glasgow Caledonian University (GCU). This is a significant, internationally respected and recognised educational body. GCU would be considered one of the UKs top universities and they have over
University Credit Rated CX Education Read More »
We’re delighted to invite you to join us on Monday 24th June at 10am (BST) for a webinar in this fast-growing sector. Our guest speaker will be Michael Killeen, Managing Director of The CX Company and a global and passionate voice for CX over many years. Please register here:
CUSTOMER EXPERIENCE WEBINAR 24TH OF JUNE Read More »
We’re delighted to invite you to join us on Thursday 16th May at 10am (BST) for a webinar in this fast growing sector. Our guest speaker will be Michael Killeen, Managing Director of The CX Company and a global and passionate voice for CX over many years. Please register here: https://zoom.us/webinar/register/WN_PNkhm12bTsWElQmWua8pDg Michael will talk
Customer Experience Webinar 16th of May Read More »
Below is an excerpt taken from Module 4 of the Professional Certificate in Customer Experience. This module includes all the below and a huge amount of detailed information on how your business can create and utilise your customer journey. What is a Customer Journey? A Customer Journey is defined as every interaction across every touch-point
Steps to Successful Customer Journey Mapping Read More »
We’re delighted to announce the addition of AI into our Professional Diploma in CX.
