The reason you have customers is because they have a need to fulfil and your product or service seems to have just the right solution for them. Lucky you! Unfortunately, this is where the real job only begins. It’s great that you have customers but they won’t stay with your business too long if […]
Customer Needs: The What, The Why & The How Read More »
I enjoyed the course, learned a lot from it in a short time and was immediately able to put its learnings into practice. The content is light and well-organised and practical examples, hands-on assignments, external studies, insights and articles add legitimacy to the concepts. Instructions around the course were clear and proactive and support staff
Testimonial Tuesday – Sébastien Baranyai Read More »
We’re delighted to announce the addition of AI into our Professional Diploma in CX.
