“The course covers all the key topics to help people new to CX and those who have had experience in Customer Experience Management but need additional knowledge. The quality of the course material was highly insightful and very comprehensive content, good examples which makes things interesting and valuable. The course was comprehensive and met my expectatons, leaving me with many ideas in mind.“
– Vladimir Joksić (CXAC), Customer Experience Trainer and Consultant, CEXAS – CX & EX Association of Serbia
