“I truly enjoyed every single module. The modules are designed with the combination of lecturers, written explanations and key takeaways which makes it smoother to understand. Every module ends with a practical assignment that you can reflect using the material learnt along with the list of value added articles. I truly recommend this certificate for those interested to learn more about CX or at the beginning of their career. A great opportunity to explore what CX is and how it can be applied to ensure excellence.“
– Lujain AlZibdeh (CXAC), Senior Consultant, PwC
