“I was just hired as the first ever Director of Customer Service for the Government of the Virgin Islands. This course has provided me with information that is helping me develop the overall Customer Experience Programme for my organisation. I’ve worked in Customer Service for some years but without formal training and thought it necessary to complete a course considering my new job. The course content for the Professional Certificate in Customer Experience was easy to follow, detailed and very informative, and I have been able to apply my learnings right away.”
– Kedimone Rubaine (CXAC), Director of Customer Service, Government of the British Virgin Islands