“It’s been an amazing learning experience which has opened my mind to the countless possibilities there are, to delivering consistent customer experience excellence across all touch points of the customer journey. This then essentially helps in deeply understanding, meeting customer’s needs and forging strong lasting bonds with customers. I will highly recommend this certificate course to anyone seeking to standout from industry sameness and gain insight on the consistent delivery of customer experience excellence that will do just that.“
– Isimeme Enabor CXAC, Customer Service Officer at Leadway