If you are considering CX training this year, sign your team up for a best practice FREE Masterclass from the global leader in CX qualifications and it will transform your CX delivery
Simply contact Michael@thecxacademy.org and he will schedule a 15-minute scoping call with you directly to get a better understanding of your business and the level your CX programme is at. This will help us customise a Masterclass that is 100% relevant for your team. You will also agree on who should attend from your group and a date and time that suits your organisation.
The CX Academy provides leading international CX qualifications that your staff will ever need to elevate your customer’s satisfaction and lock in deeper loyalty. We delivered the global standard to more professionals than any other education and training provider. We have trained over 10,000 professionals across 90+ countries for 1,500+ organisations and have proudly maintained the coveted five-star Google ranking from our graduates.
Core to the course’s success is our unique CX Excellence Framework. Our courses are proven to deliver immediate commercial wins focusing on actions that deliver on all ROI business metrics. We empower professionals to deliver CX Excellence via best practice learnings from the world’s leading CX companies. Research confirms that 95 % of graduates put their learnings into practice for their business immediately.
When you do The CX Academy course, you will be under the wing of a highly experienced and committed team whose job it is to get your staff across the line at their own pace and will be there to support them long after they have completed our course.
We are your ideal partner when you face the challenge of training teams to profitably deliver incredible customer experiences.