Book Review – Customer Experience what how and why now
‘Customer Experience what how and why now’ – Don Peppers When it comes to customer experience, Don Peppers is one of the world’s most respected authorities. Over the last twenty years he and co-author Martha Rogers have written a series of best-selling bo oks on the subject. They have collectively sold over a million copies […]
Book Review – Customer Experience what how and why now Read More ยป