Black November Sale! Professional Diploma in CX

Industry Advisory Council

The IAC is composed of experts in Customer Experience and
online learning from leading companies such as Google, IKEA,
Virgin, Intuit QuickBooks and AXA Insurance.

Advisory Council

The Global Standard of CX Education
Certification is the bedrock that gives graduates and employers the assurance that a professional has the knowledge, competencies and skills that they should know at any particular level in their educational journey.

The Industry Advisory Council (IAC) provides syllabus guidance, expert peer reviews and ensures that all CX Academy graduates have the necessary skills to grow and prosper in their careers.

Partnership
The Industry Advisory Council validates the quality and relevance of our programmes and to help build a strong foundation of support and communication between industry and The Academy.

The Role of The Council

Independent and experienced figures from business and academia
Provide validation and guidance around our education and accreditation programmes
Provide real-world input that will guide The Academy in industry-related matters and ensure our programmes match the expectations and needs of industry
Advise The Academy on the latest industry developments
Support the learners and graduates
Promote the value of CX education and certification