“I had such a great experience with this professional diploma in CX. The course was well structured, and besides providing relevant content to my career and current job, it was inspiring and fun to follow. It gave me great tools to work with and put into practice all the knowledge acquired. Thanks to everyone at CX Academy for your professionalism and the feedback provided, especially Cathy Summers, for being so supportive and helpful in clarifying my questions and providing some insights from the area. This is a course I would recommend to any professional interested and willing to do meaningful work in the CX area .”
– Marineuza Da Silva Dias (CXAD), Director of Member Experience Quality , Workplace Options
