I wasn’t really expecting anything much to blow my mind away. Just another go-through-the-motion course, I thought……..

I attended the Professional Certificate in CX with The CX Academy recently as part of my professional hours upgrading requirement. I wasn’t really expecting anything much to blow my mind away. Just another go-through-the-motion course, I thought. I was, however, pleasantly surprised by the refreshingly logical and applicable contents. It differs from most of the […]

I wasn’t really expecting anything much to blow my mind away. Just another go-through-the-motion course, I thought…….. Read More »