The core objective of The CX Academy is to set the professional certification standard for Customer Experience learning.
We passionately believe that an understanding of Customer Experience is fundamental to the growth and profitability of all businesses. From being an edge competency and ‘interesting’ field some years ago, CX has literally exploded to become the fastest growing discipline in business today.
There has never been a more exciting or opportune time to learn the skills and knowledge required to deliver Customer Experience Excellence. The appetite for knowledge in the CX area has never been greater and there is now a significant skills gap that the progressive professional will fill.
Our real joy is to make the CX learning experience interesting, engaging and enjoyable and to support our students and graduates every step of the way. We have distilled many years of CX knowledge into courses that now set the standard in Customer Experience learning.
Customer Experience is now a mandatory requirement for companies and professionals in any business role.