What People Are Saying

 

NAT BROWN, PROJECT MANAGER, TH MARCH

“I am so pleased to have had the opportunity to complete the course, which anyone will fly through thanks to the format of short videos with engaging content and speakers making it very enjoyable. It has such a practical, hands-on approach and I would thoroughly recommend it as first steps to use when trying to focus on CX formally for the first time. I will be using what I have learnt to transition in to a new role at the company shortly, heading up a new CX division – so I can confidently say the CX Academy has not only benefited the company in terms of enriching our knowledge but has also led to my own personal career growth. Thank you!”

 

 

 

EOIN O’NEILL, PTSB

“All I can say it is a great course. The content is very in depth and informative. I had no issues understanding concepts or definitions. As someone that likes to make my own notes with assignments I found it unnecessary as the end of module key notes and learning was already at such a high level.”

TONY BAILEY, CEO ACCESS HQ

“This course is a fantastic introduction to CX fundamentals and details how to commence a CX improvement journey within your business. It is well structured, engaging and paced well to allow for the busy working lives of most people. It’s the first course of its kind that I’ve come across and it fills a much needed gap in the market.”

MARTY CARR, CEO CARR GOLF

“We’ve worked with the CX Company on many projects and when they launched The CX Academy we had some of our staff take their Professional Certificate course. This Certificate course has really helped our staff to understand how important that experience is and I would not hesitate to recommend this course to anyone who wants to understand their customers better, differentiate their own company and further their own career in the process.”

ROBERT BOYLE, CORPORATE MANAGER, IRISH LIFE HEALTH

“I just wanted to say that this course is one of the best courses I’ve ever had the pleasure of completing!! I feel like it was designed specifically for me, and I literally cannot wait to begin the content of the next session…I honestly can’t put it down :-)”

TIM ANDERSON, DIRECTOR NORTH AMERICAN SALES, APTEAN

“In a time of tight budgets, high-performance cultures, and little time, we needed more, and found it at The CX Academy. A complete learning experience from understanding the benefits of CX, to learning the CX Framework, and finally seeing CX in action. CX is proven to help companies grow their business and now I know why! An investment that will pay dividends for years to come. Thank you CX Academy!”

TARA COTTER, LAYA HEALTHCARE

“I received my certificate in the post this morning, I would like to sincerely thank you and your team for the time and effort you all put into the course in Customer Experience. As part of my role I am now undertaking the task of journey mapping and thanks to your course, I am able to use Module 4 to really help the team understand and walk in our members shoes.”

Our Online Courses

Professional Certificate In
Customer Experience

  • 18 hours online learning
SUPER EARLY BIRD ends December 31, 2019
Next Course Commences
January 20, 2020
Course Price
€495
Super Early Bird
€395
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Professional Diploma In
Customer Experience

  • 40 - 60 hours online learning
SUPER EARLY BIRD ends December 31, 2019
Next Course Commences
January 31, 2020
Course Price
€2850
Super Early Bird
€2095
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Our Alumni

Learners who have graduated from our courses represent some of the world’s biggest brands:

Contact Us For Further Information

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