What People Are Saying

TONY BAILEY, CEO ACCESS HQ

“This course is a fantastic introduction to CX fundamentals and details how to commence a CX improvement journey within your business. It is well structured, engaging and paced well to allow for the busy working lives of most people. It’s the first course of its kind that I’ve come across and it fills a much needed gap in the market.”

MARTY CARR, CEO CARR GOLF

“We’ve worked with the CX Company on many projects and when they launched The CX Academy we had some of our staff take their Professional Certificate course. This Certificate course has really helped our staff to understand how important that experience is and I would not hesitate to recommend this course to anyone who wants to understand their customers better, differentiate their own company and further their own career in the process.”

ROBERT BOYLE, CORPORATE MANAGER, IRISH LIFE HEALTH

“I just wanted to say that this course is one of the best courses I’ve ever had the pleasure of completing!! I feel like it was designed specifically for me, and I literally cannot wait to begin the content of the next session…I honestly can’t put it down :-)”

TIM ANDERSON, DIRECTOR NORTH AMERICAN SALES, APTEAN

“In a time of tight budgets, high-performance cultures, and little time, we needed more, and found it at The CX Academy. A complete learning experience from understanding the benefits of CX, to learning the CX Framework, and finally seeing CX in action. CX is proven to help companies grow their business and now I know why! An investment that will pay dividends for years to come. Thank you CX Academy!”

TARA COTTER, LAYA HEALTHCARE

“I received my certificate in the post this morning, I would like to sincerely thank you and your team for the time and effort you all put into the course in Customer Experience. As part of my role I am now undertaking the task of journey mapping and thanks to your course, I am able to use Module 4 to really help the team understand and walk in our members shoes.”

Our Online Courses

Professional Certificate In
Customer Experience

  • 18 hours online learning
Next Course Commences
September 5, 2019
Course Price
€495
Early Bird Price
€420
X

Register Your Interest

  • This field is for validation purposes and should be left unchanged.

Professional Diploma In
Customer Experience

  • 40 - 60 hours online learning
Next Course Commences
September 19, 2019
Course Price
€2,850
Early Bird Price
€2,395
X

Register Your Interest

  • This field is for validation purposes and should be left unchanged.

Our Alumni

Learners who have enrolled in our courses come from some of the biggest brands, including:

Contact Us For Further Information

  • This field is for validation purposes and should be left unchanged.