Tony Bailey

CEO Access HQ

“This course is a fantastic introduction to CX fundamentals and details how to commence a CX improvement journey within your business. It’s well structured, engaging and paced well to allow for the busy working lives of most people. It’s the first course of its kind that I’ve come across and it fills a much needed gap in the market.”

Robert Boyle

Corporate Manager, Irish Life Health

“I just wanted to say that this course is one of the best courses I’ve ever had the pleasure of completing!!   I feel like it was designed specifically for me, and I literally cannot wait to begin the content of the next session…I honestly can’t put it down :-)”

Tim Anderson

Director North American Sales, Aptean

“In a time of tight budgets, high-performance cultures, and little time, we needed more, and found it at The CX Academy.  A complete learning experience from understanding the benefits of CX, to learning the CX Framework, and finally seeing CX in action.  CX is proven to help companies grow their business and now I know why!  An investment that will pay dividends for years to come. Thank you CX Academy!”

Marty Carr

CEO Carr Golf

“We’ve worked with the CX Company on many projects and when they launched The CX Academy we had some of our staff take their Professional Certificate course. This Certificate course has really helped our staff to understand how important that experience is and I would not hesitate to recommend this course to anyone who wants to understand their customers better, differentiate their own company and further their own career in the process.”