Customer Passion Title Image, It has The CX Academy logo, title and image of a woman server talking with two woman customers.

Customer Passion

Having a passion for customers and customer experience is the secret sauce in all successful CX strategies. Passion is the key driver to achieve goals and more importantly, it is what keeps us going when we encounter barriers or difficulties. As Palit states in his article, “Passion is the fuel that propels us forward on […]

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