If you were looking for a professional training that covers updated and recent Customer Experience studies, theories and principles, this diploma will exceed your expectations. The flexibility to complete the modules, the relevance of the assignments, and the provided tools that I promise you; you will utilize during your daily work activities; is just a wonderful package in which you will gain confidence in your learning and performance. With each module, I have cleared the knowledge noise, updated my perspective and got motivated to innovate. Definitely one of the top diplomas that I will recommend.