I have really enjoyed the CX Academy Professional Diploma in Customer Experience! The course content was presented well, the videos were very engaging, and the assignments were actually very fun to complete! Being able to complete the course at my own pace was great and I didn’t feel overloaded with work. I feel like I have really enhanced my knowledge of CX and have been able to apply this knowledge within my company throughout my CX Academy journey. I am looking forward to continuing to apply the practices I have learned and ensure CX is a top priority!