This was by far the best course I’ve ever completed. Outstanding Customer Experience is at the heart of every successful business and this course gives you the roadmap and toolkit for achieving it. It was so practical and relevant and the format made it easy and enjoyable. Course content delivered by professionals in CX and the ongoing assessments keep you focused whilst learning. It has confirmed for me, that CX is my true passion and I have no doubt that this qualification will stand to me hugely now and in the future.