Declan Buckley – The CX Academy

Declan Buckley

This was definitely a good investment. The Professional Diploma course is comprehensive and provides graduates with the framework, techniques, tools and templates to build and support world class CX programmes, no matter what the organisation. The professionalism of the delivery, the variety of presenters, many of them practitioners in their own day jobs, and the linking of the content to contemporary businesses and scenarios all help to bring the materials to life.

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