Briony Yeates – The CX Academy

Briony Yeates

The CX Academy Professional Diploma has hugely benefitted the work I am doing in my current role at Seasalt, as CX Manager. The strategy, framework and approach feeds directly into ways of working within business to lead forward as a customer centric business. The course was very easy to digest with relevant real-life assignments to apply learnings to, elevating all learnings to current projects and initiatives. I greatly recommend for any CX professional looking to advance their position and impact within any company or business.

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