Upcoming – The CX Academy

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Upcoming

Professional Certificate

Learn CX fundamentals and how to implement & deliver CX Excellence. Learn through video lectures, CX toolkits and best practice ‘real world’ studies. 6 Modules 12 Hours Direct Learning Self-Paced Toolkits, Templates & Resources Student Support Accredited by The CX Industry Advisory Council Professional Certification Awarded

Professional Diploma

Advance your career in CX with a globally-recognised, industry-approved, university credit-rated, qualification in Customer Experience. 10 Modules Self-Paced & Online Toolkits, Templates & Practical Resources Graded & mentored by CX Course Directors Best practice case studies University Credit-Rated Complete CX Strategy Implementation Professional Certification Awarded

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