Uncategorized – The CX Academy

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CX for CEOs – If you want your CEO’s attention – Talk Profits!

Customer Experience (CX) focuses on how your customers feel about every interaction they have with your business. As a CEO, if you still believe that all you need is a great product and a good price, then your customers will leave you…    Why? Because they may just feel like it!   We are living

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Need a career upgrade - Why not CX?

Need a career upgrade? Why not Customer Experience?

Customer Experience has become the fastest-growing business discipline in the world. As a result, 95% of leading organisations cite CX job roles as crucial to achieving business growth. Business owners are becoming more aware of the necessity for CX Professionals in their companies, so job opportunities keep increasing.    So if you are working in

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