UPDATE: Due to the current demand from learners working from home we can now start your course immediately or at any time that suits you. Please ask us


CX as a Career

Please join us on Thursday 13th August 2020 at 12pm (noon IST) for a 40 minute free Masterclass.

CX as a Career


Are you considering moving into CX? Would you like to change your career path?
Just one small step and you could move into the fastest growing discipline in the world!
Join us to discuss the role of a CX executive in a modern organisation
What are the roles, responsibilities and key skills required?
Interview tips, the first 90 days and how to make an immediate impact!

Course Directors Cathy Summers and Siobhán Mallen will be joining us.


Your Career – Your Course

Please join us on Thursday July 30th 2020 at 2pm for a 40 minute free webinar to help you choose the right CX qualification for your career.

You’ll learn:
-How CX benefits your business
-What a CX qualification does for your career
-How our CX courses work
-Which course is the best for you

We’ll look at the Professional Certificate and the Professional Diploma and afterwards you’ll have a very clear idea which course is right for you!


The CXA Social Webinar Your Career Your Course


With all of our courses you will learn:

– A deep understanding of CX, the skills and tools required to create new strategies and drive improvement in existing strategies

– The confidence and knowledge to discuss and implement CX strategies with senior leadership at the highest level in your organisation

– A step by step guide to manage and embed a world class CX programme and build a culture of staff empowerment

– The expertise to advance your career and to speak the language of leadership