We’re delighted to invite you to join us on Monday 24th June at 10am (BST) for a webinar in this fast-growing sector.
Our guest speaker will be Michael Killeen, Managing Director of The CX Company and a global and passionate voice for CX over many years.
Please register here:
Michael will talk about:
• Using CX to drive loyalty & retention
• Growing your business through the new method of customer acquisition
• Staff Empowerment and the implementation of a CX Excellence programme into your organisation.
We’ll also discuss why Michael has set up The CX Academy, the employment opportunities and the importance of recognized CX education. We’ll talk about how The CX Academy’s programmes are setting the global standard for CX certification.
During his career Michael has worked with General Electric, Harley Davidson, FAO Schwartz, and American Airlines. He also works day-to-day in the ‘real world’ with global CX leaders such as Microsoft, Virgin, Diageo and many more.
The CEO of The CX Academy, Julian Douglas will moderate the session.
The session will last for approximately 40 minutes and you can ask questions regarding Customer Experience which Michael will be happy to answer.
There is a limited number of places available at this session so please register now.