SPECIAL BLACK FRIDAY OFFER
Please contact us for our once-off Black Friday offers. Enrol by midnight 27th November and receive our biggest ever discount. Just contact us for details. ana@thecxacademy.org

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UPDATE: Due to the current demand from learners working from home we can now start your course immediately or at any time that suits you. Please ask us

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Customer Experience Webinar 16th of May

May 13th, 2019

 

We’re delighted to invite you to join us on Thursday 16th May at 10am
(BST) for a webinar in this fast growing sector.

Our guest speaker will be Michael Killeen, Managing Director of The CX
Company and a global and passionate voice for CX over many years.

Please register here:
https://zoom.us/webinar/register/WN_PNkhm12bTsWElQmWua8pDg

Michael will talk about:

• The career opportunities in CX
• Growing your business through the new method of customer acquisition
• Customer retention and the implementation of a CX Excellence
programme into your organisation.

We’ll also discuss why Michael has set up The CX Academy, the
employment opportunities and the importance of recognized CX
education. We’ll talk about how The CX Academy’s programmes are
setting the global standard for CX certification.

During his career Michael has worked with General Electric, Harley
Davidson, FAO Schwartz, and American Airlines. He also works
day-to-day in the ‘real world’ with global CX leaders such as
Microsoft, Virgin, Diageo and many more.

The Managing Director of The CX Academy, Julian Douglas will moderate
the session.

The session will last for approximately 40 minutes and you can ask
questions regarding Customer Experience which Michael will be happy to
answer.

We only have a limited number of places available at this session so
please register now.

Categories: CX Article