We’re delighted to invite you to join us on Thursday 16th May at 10am
(BST) for a webinar in this fast growing sector.
Our guest speaker will be Michael Killeen, Managing Director of The CX
Company and a global and passionate voice for CX over many years.
Please register here:
Michael will talk about:
• The career opportunities in CX
• Growing your business through the new method of customer acquisition
• Customer retention and the implementation of a CX Excellence
programme into your organisation.
We’ll also discuss why Michael has set up The CX Academy, the
employment opportunities and the importance of recognized CX
education. We’ll talk about how The CX Academy’s programmes are
setting the global standard for CX certification.
During his career Michael has worked with General Electric, Harley
Davidson, FAO Schwartz, and American Airlines. He also works
day-to-day in the ‘real world’ with global CX leaders such as
Microsoft, Virgin, Diageo and many more.
The Managing Director of The CX Academy, Julian Douglas will moderate
The session will last for approximately 40 minutes and you can ask
questions regarding Customer Experience which Michael will be happy to
We only have a limited number of places available at this session so
please register now.